Privacy Policy
Effective Date: September 10, 2025
LUX Mobile Grooming (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you book appointments, use our services, or visit our website.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, phone number, email address, home address, and payment details.
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Pet Information: Your pet’s name, breed, age, health notes, and grooming preferences.
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Service Details: Appointment dates, times, and grooming history.
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Technical Information: Device type, browser, and IP address when using our website.
2. How We Use Your Information
We use your information to:
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Schedule and confirm grooming appointments.
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Provide safe and personalized grooming services for your pet(s).
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Communicate with you about appointments, updates, and reminders.
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Process payments securely.
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Send special offers, promotions, or service updates (you may opt out anytime).
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Improve our website and customer experience.
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
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Trusted Service Providers: For scheduling, payment processing, and customer communication tools.
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Legal Authorities: If required to comply with laws, regulations, or legal requests.
4. Data Security
We take reasonable steps to protect your information from unauthorized access or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access and request a copy of your personal data.
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Correct or update your information.
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Request deletion of your data, subject to legal or service obligations.
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Opt out of marketing messages anytime by clicking “unsubscribe” or contacting us directly.
6. Cookies and Website Tracking
Our website may use cookies or tracking tools to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.
7. Third-Party Links
Our website may contain links to third-party sites (such as payment providers or social media). We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: Luxpetspa1@gmail
Phone: 949-694-1348
Address: 27001 Moulton Pkwy, #116 Laguna Hills, CA 92656